Heating, Furnaces, Boilers, Water Heaters, A/C & Air Quality

Walter Weart

I am writing to express my great satisfaction with my recent dealings with your firm and particularly Eric Rossi as the estimator and Zach, Jarad, and Rich as the installers. When it became apparent we would need a new furnace, we invited three firms to review our requirements and prepare a bid. Of the representatives of the three firms, only Eric recognized the problem of an insufficient number of cold air returns and proposed a solution. This, plus the other information I had about Staley, suggested that your firm should be awarded the business, even though Staley was not the low bidder.

The three installers who came out to do the work were among the best of any of the trades that I have dealt with over the years as a home owner. Their work was competent and professional. The installation of the furnace and the additional cold air returns is very neat and clean, presenting a pleasing appearance which shows pride in their workmanship.

I would be glad to be a reference for Staley as so far I am very satisfied and I believe I have made the right decision to have awarded the business to your firm.

This entry was posted on Friday, January 6th, 2012 at 10:00 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.